Privacy Policy

Last Modified: 2025

Who I Am

Kate Auguste Psychotherapy is the data controller responsible for your personal information.
Contact Details hello@kateauguste.co.uk | Liverpool, United Kingdom | 0151 203 8336

It’s important that the information I hold about you is accurate and up to date.
Please email me if your personal details change.

What Data I Collect

1. Communication Data

Messages sent via email, the contact form, or social media.
Used for correspondence, record-keeping, and—where necessary—legal purposes.

2. Client Data

If you receive therapy services, I may collect:

Full name
Contact details (email, phone, address)
Payment information (if relevant)
Therapy session notes (kept confidentially for continuity of care in line with BACP guidance)

3. Website User Data

When you use this site, technical information may be collected automatically, such as:

IP address
Browser type and version
Pages visited and time spent on the site

4. Technical & Marketing Data

If you consent to cookies, analytics tools (e.g., Google Analytics) may collect aggregated data to help improve site performance and content.

How I Collect Your Data

Direct interactions — when you email me, complete the contact form, or book a session.
Automated technologies — via cookies and analytics when you visit the website.

How I Use Your Data

Your data is used only to:

Provide therapy and consultancy services
Process payments and invoices
Respond to enquiries
Improve website functionality and security
Meet legal and regulatory requirements

I never sell or trade your information with third parties.

Data Security & Retention

I take appropriate technical and organisational measures to protect your data.

Therapy records: kept for 7 years after therapy ends (in line with professional guidelines).
Financial records: retained for 6 years (for tax purposes).
General enquiries: deleted after 12 months if no further contact occurs.

After the retention period, data is securely deleted or destroyed.

Your Rights Under GDPR

You have the right to:
✔ Access the personal data I hold about you
✔ Request corrections to inaccurate information
✔ Request erasure (where legally permitted)
✔ Object to processing for marketing purposes
✔ Withdraw consent at any time

To exercise these rights, email hello@kateauguste.co.uk.
More information: Information Commissioner’s Office (ICO).